
Steven Isch
I was all excited when I first read about this app coming out !!!!!!!!!! The reason for the three stars is that I cannot count the number of times when it says I have had mail and I've gone all the way to the mailbox and there was nothing there !!!!!!!!!!!! or the exact opposite !!!!!!!!!!!!! there have been a few times where I was waiting on specific letters to arrive and never got the notification that they were in the mailbox !!!!!!! as expensive as everything is at the USPS, you would think

Matt Buchanan
Requiring a full 2FA login each time I open the app seems onerous and unnecessary. Perhaps you could protect the more sensitive features of the application behind that level of security but still allow read-only access to incoming mail notifications, which is the primary purpose of the app. I set up informed delivery for my elderly parents so they could avoid unnecessary trips to the mailbox, but if they have to log in each time, they won't use it.
2 people found this review helpful

schwartzmc
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pretty silly that I can't stay signed in. otherwise, it do what do. eta: I reached out as requested. It was recommended that I uninstall and reinstall the app. Did that. No change. Still need to login every time I open the app. Now it's pushing to turn on notifications first when I open the app and then again after logging in. No. Give it a rest.
2 people found this review helpful
United States Postal Service®
August 18, 2026
We are sorry to hear you’re experiencing this issue. Please reach out to us using the link below with more details so we can investigate this further. Please click here to https://emailus.usps.com/s/